Work–Life Balance and Employee Engagement in Commercial Banks in Yenagoa, Bayelsa State, Nigeria

Keremah Helen Erepagamo; PhD; Kuroakegha Bio Basuo; PhD

doi:10.56201/ijssmr.vol.12no10.2026.pg664.672

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Work–Life Balance and Employee Engagement in Commercial Banks in Yenagoa, Bayelsa State, Nigeria

Keremah Helen Erepagamo, PhD, Kuroakegha Bio Basuo, PhD

Abstract

This study examined the relationship between work–life balance and employee engagement among commercial bank officers in Yenagoa, Bayelsa State, Nigeria. Specifically, it investigated flexible work time, telecommuting, and leave policy in relation to physical, emotional, and cognitive engagement, while examining the moderating role of organisational culture. A cross-sectional survey design was adopted, using a census approach to cover 114 banking offices across seven commercial banks. Of the 114 questionnaires distributed, 108 valid responses were obtained, representing a response rate of 94.7%. Data were analysed using descriptive statistics, Spearman’s rank-order correlation, and regression analysis in SPSS version 26. Reported Cronbach’s alpha coefficients ranged from .79 to .88. The findings indicated positive associations between all three work–life balance dimensions and the three dimensions of employee engagement. Leave policy had the strongest reported association with cognitive engagement (rs= .646, p< .01). The regression results also indicated a significant interaction between work–life balance and organisational culture (β= .213, p= .004). The study concludes that work–life balance practices are positively associated with employee engagement in the study setting. It recommends improved leave administration, flexible scheduling where operationally feasible, role-appropriate telecommuting, and a supportive organisational culture.

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Work–Life Balance and Employee Engagement in Commercial Banks in Yenagoa, Bayelsa State, Nigeria

Abstract

References

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