Digital Ethics and Middle-Level Manager Productivity in Mobile Telecommunication Firms in Rivers State

George Ordua PhD; Orluwene; Ugochi Chituru

doi:10.56201/ijebm.vol.12.no10.2026.pg27.39

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Digital Ethics and Middle-Level Manager Productivity in Mobile Telecommunication Firms in Rivers State

George Ordua PhD, Orluwene, Ugochi Chituru

Abstract

The study ascertained the relationship between digital ethics and middle-level manager’s productivity in mobile telecommunication firms in Rivers State. The objectives of the study were to examined the relationship between digital ethics and measures of middle-level manager’s productivity (time management, cost efficiency, and operational efficiency) in mobile telecommunication firms in Rivers State. The study was anchored on Cognitive Theory of Multimedia Learning. The study adopted cross-sectional research design. The target population of the study was two hundred (200) middle-level managers consisting of Heads of Departments/Units and Supervisors of the four major mobile telecommunication firms operating in Rivers State. The entire population of two hundred (200) middle-level managers were engaged for the study. As a result, no sampling technique was done, and the study adopted a census approach. Structured questionnaire was used as the main instrument for the collection of primary data. To establish the validity of the instrument, copies of the questionnaire was submitted to experts in Office and Information Management Department of Ignatius Ajuru University of Education, Port Harcourt. Their comments were used to validate the final copy of the instrument that was administered. Thus, Cronbach alpha was used to ascertain the reliability of the instrument. A total of two hundred (200) copies of the questionnaire were administered with the assistance of two trained research assistants. The number and rate of questionnaire retrieved was one hundred and seventy-five (175) copies. Pearson’s Product Moment Correlation Coefficient was used for the analysis through the aid of Statistical Package for Social Sciences . It was found that digital ethics has a significant positive relationship with middle-level manager’s productivity in mobile telecommunication firms in Rivers State. The study concluded that effective adoption of digital ethics principles enables middle-level managers to utilise digital resources responsibly, manage administrative activities effectively and support improved organisational P-ISSN 2695-186X processes. The study recommended that management should strengthen ethical digital usage policies and provide continuous training on responsible technology utilization

References

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Digital Ethics and Middle-Level Manager Productivity in Mobile Telecommunication Firms in Rivers State

Abstract

References

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