Ergonomic Design, Ease of Use and Aesthetics as Determinants of Employee Productivity in Hotel Operation

N.I. Ajaraonye; A.J. Akadiri; N.A. Onwe; M.C. Agwunwede

doi:10.56201/jhmtr.vol.7no3.2026pg.22.35

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Ergonomic Design, Ease of Use and Aesthetics as Determinants of Employee Productivity in Hotel Operation

N.I. Ajaraonye, A.J. Akadiri, N.A. Onwe, M.C. Agwunwede

Abstract

The study examined ergonomic Design, Ease of Use and Aesthetics as determinants of employee productivity in hotel operation. The study identified the influence of ease of use as ergonomic physical factor on employee productivity and examined the influence of aesthetics as ergonomic physical factor on employee productivity. The study adopted a descriptive survey approach and it covered a population of five hundred and seventy-three (573) employees of 37 registered hotels scattered across the 5 local government areas of Ebonyi South Senatorial Zone of Ebonyi State. Taro Yamane’s formula was used to select a sample size of two hundred and thirty-six (236) respondents from the population. Data used in the study were gathered using four-point rating scale questionnaire and literary works of past scholars were extensively reviewed by the researcher in order to have an in-depth of the topic under discussion. Collected data were presented and analyzed using descriptive statistic such as frequency, percentage, mean and standard deviation. The decision rule for mean stated that any mean above 2.5 and above was considered positive. Regression analysis was used to run SPSS version 25 for hypotheses formulated for the study. The critical value from the SPSS output for hypotheses one is 0.956, while it is 0.967 for hypotheses two. Findings from the study showed that ease of use as ergonomic physical factor has a high significant relationship with employee productivity in hotel operation. The study also revealed that a significant relationship exists between aesthetics as ergonomic physical factor and employee productivity in hotel operation. The study showed that proper use of equipment and work environment in hotel operation increase efficiency and effectiveness, make work faster, decrease in errors and mistakes, increase employee motivation and job satisfaction and reduce wastage. The study also revealed that a well aesthetics workspace enhances creativity and innovation among employees, adequate lighting improves productivity, adequate ventilation increases productivity, aesthetically workspace reduce distraction and improve workflow efficiency. The study concluded that ease of use and aesthetics as ergonomic physical factors improves overall employee’s productivity in hotel operations. The study recommended that equipment, tools, machines and workstations should be made to be in good shape in order to increase efficiency and effectiveness in terms of productivity, make production fast and accurate, decrease errors and mistakes during production in hotel operations. Workplace environment should be designed in such a way as to enhance creativity and innovation among employees, improve high level of productivity and reduce distraction and also make workflow more effective.

Keywords

Ergonomic DesignEase of UseAestheticsDeterminantsEmployee productivity

References

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Ergonomic Design, Ease of Use and Aesthetics as Determinants of Employee Productivity in Hotel Operation

Abstract

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