IIARD International Institute of Academic Research and Development

INTERNATIONAL JOURNAL OF ECONOMICS AND FINANCIAL MANAGEMENT (IJEFM )

E-ISSN 2545-5966
P-ISSN 2695-1932
VOL. 10 NO. 3 2025
DOI: 10.56201/ijefm.v10.no3.2025.pg52.71

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Delegation and Employee Citizenship Behaviour of Hotels in Yenagoa, Bayelsa State

Bunatari OGOUN PhD, Helen-May OGOUN PhD

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Abstract

The study examined the relationship between delegation and employee citizenship behaviour of hotels in Yenagoa, Bayelsa. The study adopted a cross sectional survey design with a population of 1674 from 11 hotels. The study embraced the Krejcie and Morgan method of sampling, with a sample size of 313. After data cleaning, only data for 268 were used for data analysis. Descriptive statistics were used for data presentation while the hypotheses were tested using the Spearman’s Rank Order Correlation Coefficient. The content validity of our instrument was achieved using supervisor’s vetting and approval while the internal consistency of instrument was achieved using the Cronbach Alpha Coefficient with all the items being above 0.70. Findings showed that: a positive and significant relationship exists between delegation and employee citizenship behaviour of hotels in Yenagoa. Based on the findings, the study concludes that as delegation increases employee citizenship behaviour of hotels in Yenagoa. The study recommends that organizations should encourage: delegation of responsibilities/tasks as ways of building workplace confidence.

keywords:

Delegation; citizenship behaviour; workplace democracy

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